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How narasi888 Handles Your Personal Information

When you open an account and connect your DANA, OVO, or GoPay wallet, you share information with us — and we take that seriously.

Account data protectedWallet details kept privateYou control your dataContact us to update or deleteIndonesia-aware data handling
narasi888 How narasi888 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your data, want to update the wallet linked to your account, or need to submit a formal data request, our support team is the right first stop. You can reach us through live chat inside the lobby, by email, or via our Telegram channel. When you get in touch, have your registered email address or phone number ready so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat icon inside your account lobby. Available for account and data queries — have your registered email or phone number ready to verify identity.

Email Support

Send your data request or privacy question to our support address. Include your account username and a brief description of what you need us to action.

Telegram Channel

Reach us on Telegram for faster responses on account-linked wallet queries, including DANA, OVO, and GoPay data questions tied to your profile.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across all pages, including the deposit flow where your DANA, OVO, or GoPay details are entered. Cookies are used to keep your session active and to remember your preferred lobby settings — not to track you across other websites. You can manage or clear cookies through your mobile browser settings at any time. Players in Jakarta and across Indonesia access the same security standards on both mobile and desktop.

SSL Encryption

Every page — including wallet deposit screens for DANA, OVO, and GoPay — runs under SSL. Your payment details are never transmitted in plain text.

Cookie Policy

We use session cookies to keep you logged in and to save lobby preferences. No third-party advertising cookies are placed without your awareness. Clear them via browser settings.

Account Retention

We hold your account data while your account is active. After closure, retention periods follow applicable rules in eligible regions, including Indonesia where local law sets requirements.

Data Request Process

To access, correct, or delete your data, contact support with your registered details. We verify identity before acting on any request — this protects you from unauthorised changes.

Common Questions About Your Data and Rights

These are the questions we hear most from account holders about how their information is stored, who can see it, and how to act on their rights. If your question is not covered here, contact support directly with your registered email or phone number.

We collect your name, email, phone number, and the wallet identifier — DANA, OVO, or GoPay — you link to your account. Device and session data is also logged for security purposes.

Wallet data is shared only with the payment processor handling your transaction — DANA, OVO, or GoPay — and only to the extent needed to complete that deposit or withdrawal.

Contact support via live chat or email with your registered details. We verify your identity first, then provide a summary of the data linked to your account.

Yes. Submit a deletion request through support. We will action it subject to any retention obligations under applicable rules in eligible regions, including Indonesia where local law applies.

Session cookies keep you logged in and save lobby settings. We do not place cross-site advertising cookies. You can clear cookies through your mobile or desktop browser settings at any time.

We retain records for the period required by applicable rules in eligible regions. Where Indonesia law sets a specific timeframe, that applies. You can ask support for details specific to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.